 UK & IRELAND
All orders under £50 (inc VAT) = Flat Rate £2.45 ex vat
All orders over £50 (inc VAT) = Shipping Included
All in stock orders dispatched by the end of the next working day. Our Policy is not to take orders on out of stock items.
Wheels & Seals (under 900mm length) by Royal Mail or AnPost (Irish Postal System) - please allow approx 3-5 working days.
Seals over 900mm length - By courier. Please allow approx 2-3 working days - we will send tracking details separately.
Please note: It is our experience, that during busy times (particularly around christmas & after bank holidays) , orders can take considerably longer, on occasion up to two weeks.
EUROPE (EU)We offer shipping to all EU countries for small parts only. i.e seals under 900mm in length & wheels etc. (not 2000mm seals)
All orders under £50 (inc VAT) = Flat Rate £2.99
All orders over £50 (inc VAT) = Shipping Included
Sent using Royal Mail or AnPost (Irish Postal System) - please allow approx 5-7 working days. No tracking avilable
Bulk orders, please contact us directly. sales@showerdoorparts.co.uk
US , CANADA , AUSTRALIA & NEW ZEALAND.We offer an AIRMAIL service. Please choose at checkout. It is only available for small parts (wheels , guides etc & seals under 900mm long). All orders are sent standard post and are not tracked . Main US / Canadian cities typically 3-5 days. Australia & New Zealand 2-3 weeks. PLEASE NOTE: PRICE EXCLUDES LOCAL TAXES & IMPORT DUTIES. ITEMS LABELLED AS SHOWER DOOR PARTS
Missed Deliveries
Our couriers will attempt to deliver to you twice. If you are not available,
the driver will leave a card with a reference number. Please call and give
the reference number. We can then either arrange for re-delivery or you
can collect from the local depot.
Signing for Goods
On signing for the goods, even if you write the words "Unchecked" or similar
on the delivery note; then you are accepting that the goods arrived in
good condition. Please check all goods upon arrival for any signs of damage.Once
the goods are signed for, they become your responsibility. Transit damage
to the goods, shortages, or incorrect goods supplied, must be noted on
upon delivery of consignment or within 48 hours either by telephone or
email.Please remember we are dealing with fragile products and accidents
can happen. In such an event we will be as helpful as possible in resolving
any issues.If we are not notified of any damages or shortages within 24
hours we are unable to claim from the manufacturer.
You therefore agree to indemnify us in full; for any losses we suffer
as a result of your failure to notify us within this time.If someone else
is signing for the goods on your behalf you agree to advise them that the
goods must be checked, and you accept full responsibility for any loss
or damage if they sign on your behalf and fail to check. You also agree
to indemnify us in full for any losses we suffer as a result of you or
your agent accepting goods and signing a delivery note without thoroughly
checking the goods for damage.
Returned Goods
Please quote your order number or include a copy of your invoice with all returns. Including any additional information.
Return Address SHOWERPOWER
Jonesbourough Post Office
1 Finnegan's Road
Newry BT35 8JB
United Kingdom
- Returned within 14 days of receiving your order
- Goods must be in re-saleable condition
We will refund purchase price less 30% re-stocking charge. (30% of original purchase price including VAT) WHY? To cover original picking, packing, postage & admin costs.
If we have shipped the incorrect goods we will cover postage costs and issue a full refund.
If the above conditions have not been met we reserve the right to return
the goods to you without notice.
|
